Shopify App

AI customer support for your Shopify store

Add an AI chatbot to your Shopify store that answers product questions, handles support, and captures leads 24/7.

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How it works

1

Install from Shopify App Store

Find InsiteChat in the Shopify App Store and click Install. Authorize the app for your store.

2

Enter Chatbot ID

Open the app in your Shopify admin and paste your Chatbot ID from the InsiteChat dashboard.

3

Enable in Theme Editor

Go to Online Store > Themes > Customize and enable the InsiteChat app embed. Save and you're live.

Why use InsiteChat on Shopify?

Theme App Extension

Built as a native Shopify Theme App Extension. No code injected into your theme files.

No Code Changes

Zero code editing required. Everything is configured through the Shopify admin and theme editor.

Position Control

Place the chat widget on the bottom-left or bottom-right of your store.

Works on All Pages

The chatbot appears on product pages, collection pages, cart, and every other page of your store.

Shopify Theme Editor Compatible

Enable, disable, and configure the chatbot directly from the Shopify theme editor.

What your chatbot can do

  • Answer product questions instantly
  • Handle shipping and return inquiries
  • Capture leads and email addresses
  • Provide 24/7 customer support
  • Reduce support ticket volume

Ready to add AI support to your Shopify store?

Get started free — no credit card required.

Get Started Free