Connect Slack to InsiteChat and receive real-time notifications for leads, conversations, and escalations directly in your Slack channels.
Click "Connect" and authorize InsiteChat to post to your Slack workspace.
Choose the Slack channel where you want to receive chatbot notifications.
Select which events trigger notifications — new leads, conversations, escalations, or all.
That's it. Every matching event lands in your Slack channel instantly.
Get instant Slack notifications the moment a visitor starts a conversation or submits a lead.
Every lead notification includes name, email, phone, and the conversation context.
When a visitor requests a human agent, your team gets notified in Slack immediately.
Choose exactly which Slack channel receives notifications. Keep things organized.
Notifications use Slack Block Kit for rich, readable formatting with actionable details.